Return & Replacement Policy
At Wall Decor, your satisfaction is our top priority. We take pride in delivering premium quality wall décor products that enhance your living spaces. To maintain our high standards and ensure that every customer receives only the best, we have a clear Return & Replacement Policy.
No Returns – Replacements Only
Please note: We do not accept returns under any circumstances. However, we do offer replacements for eligible products. If you receive a damaged, defective, or incorrect item, you are entitled to request a replacement.
15-Day Replacement Window
To qualify for a replacement, you must notify us within 15 days of receiving your order. Unfortunately, any requests made after 15 days from the date of delivery will not be accepted.
Conditions for Replacement
To be eligible for a replacement, your item must meet the following conditions:
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The product must be unused and in its original packaging.
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You must provide clear photos or videos showing the damage, defect, or incorrect item received.
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The product must be accompanied by proof of purchase, such as an order confirmation or invoice.
How to Request a Replacement
If you receive a damaged, defective, or wrong product, please follow these steps:
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Email us at walldecor025@gmail.com within 15 days of delivery.
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Include your order number, clear photos or videos of the issue, and a brief description of the problem.
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Our support team will review your request and respond with further instructions.
Important Notes
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No Cash Refunds: We do not offer refunds under any circumstances. Only replacements are provided for eligible cases.
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Incorrect Address: If the delivery fails due to an incorrect shipping address provided by the customer, we will not be responsible for any replacements.
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Color & Texture Variations: Please note that minor color differences or texture variations may occur due to photographic lighting or screen settings. These are not considered defects and do not qualify for a replacement.
Contact Us
For any queries regarding our Return & Replacement Policy, feel free to reach out to us at:
📧 walldecor025@gmail.com
We appreciate your understanding and cooperation. Thank you for choosing Wall Decor – your trusted partner for stylish and premium wall décor.